Question 1

What is a credit?

Accepted Answer

1 credit equals 1 minute of video analysis. Upload a 10-minute video and run a flow — that costs 10 credits. You get 60 free credits on signup, enough for an hour of video.

Question 2

What happens when I run out?

Accepted Answer

You can't process new videos until you have credits. Paid plans refill their monthly allocation at the start of each billing cycle. You can also buy credit packs (100 or 500) that never expire.

Question 3

Do unused credits roll over?

Accepted Answer

Subscription credits reset each billing cycle — they don't accumulate. Credit packs you purchase separately never expire, so any unused pack credits carry over indefinitely.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. Cancel from your profile page and you'll keep access until the end of your current billing period. No cancellation fees.

Question 5

What's your refund policy?

Accepted Answer

See our refund policy at clipperia.app/refund-policy for details.

Question 6

Do you use my videos to train AI?

Accepted Answer

No. Your videos are processed on Google Cloud's Vertex AI under enterprise terms that prohibit training on customer data. Read our privacy policy at clipperia.app/privacy.

Simple pricing. 1 credit = 1 minute of video.

Free

Starter

Pro

Pricing FAQ